Qatar Air Academy has been awarded ISO 9001 certification by British Standards Institution (BSI), thus becoming the first military training centre to be certified in the Middle East.
Défense Conseil International Group (DCI), the reference operator of the French ministry of defence for the international transfer of French military know-how, said in a statement Thursday, "the Qatar Air Academy, founded in 2011, has established itself as a training centre, with a total of 49 trainee pilots having completed training, that is 3 classes of helicopter pilots and one of aircraft pilots."
Given this swift development, the need arose to assess the satisfaction of the operational squadrons that subsequently serve in the Qatari Air Force, to maintain training standards.
This ISO 9001 certification is a label of recognition between international businesses and will have a long-term impact on the quality of services and training courses. Developing clear and stable processes helps to continuously improve courses, particularly via trainee assessment of learning methods and course content. Similarly, flight safety is guaranteed by thorough application of procedures.
Initiated by the ambition of General Salem Al Nabet to consolidate the Academy's performance, ISO 9001 certification was earned in record time in less than a year, whereas it generally takes 18 to 24 months.
On this occasion, senior management received training in standardisation and quality processes, along with 15 quality officers across the various departments and an in-house auditor. A team of five people, from the Qatar Air Academy and DCI Group, worked on drafting, documenting and checking the certification processes.
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