Russian Helicopters is developing a ‘single-window system’ for after-sales services. A pilot project is currently being implemented in India.
The new format focuses on centralization of all processes related to after-sales services, and is the first step in providing integrated support and transitioning to helicopter service contracts covering their entire life cycle. Russian Helicopters plans to utilize existing co-operation with other Russian companies taking part in helicopter manufacturing to ensure operability throughout the full lifespan of the machines, the company said in a release at the Aero India 2017 airshow Tuesday.
“As part of the single-window system, the holding company and parts suppliers for Russian-made helicopters will develop a complete structure of services for such helicopters for foreign operators,” Igor Chechikov, Russian Helicopters’ Deputy CEO for Aftersales Service said.
The single-window system will increase quality of service to beat foreign competitors. With the implementation of this nsystem, operators will avoid negotiating with hundreds of parts manufacturers as they will the single window to obtain the entire range of after-sales services for the Russian made helicopters.
The system will not only significantly ease the process of setting up maintenance and repair for operators but will also reduce time to provide such services. In addition, operators will get spare parts and services certified by Russian Helicopters.
Russian Helicopters in currently involved in the process of approving long-term contracts on supply of spare parts and provision of services with operators. The holding company is also testing a method and conditions for cooperation with parts suppliers for the Russian helicopters operated by foreign customers through the ‘integrated center for after-sales services.
Andrey Boginsky, former Deputy Minister of Industry and Trade of the Russian Federation has been appointed as the CEO of Russian Helicopters, part of State Corporation Rostec. Andrey Boginsky has the title of Honorary Aircraft Builder
Russian Helicopters has completed deliveries of the first batch of multirole Ка-32A11BC helicopters, which are built at Kumertau Aviation Production Enterprise. After the delivery of the first batch, two more helicopters will be handed over to the Chinese operators in 2017, the company said in a statement Thursday
Russian Helicopters has won a contract with Balochistan provincial government to supply a Mi-171 helicopter. The helicopter is expected to be delivered in the first part of this year
Russian Helicopters will supply four transport-combat Mi-35M helicopters to the Ministry of Defense of Kazakhstan in 2018. The deliveries will be carried out through Rosoboronexport
Russian Helicopters has considered to participate in the Vibrant Gujarat Global Summit 2017 regional investment forum in India. The eighth biennial Vibrant Gujarat forum is taking place in state of Gujarat's capital Gandhinagar on January 10-13
India plans to set up an ‘intermediate engine repair facility for its MiG 29k fighter jets at the Indian Navy base at Goa. The move was taken by the government for improving serviceability of the carrier aircraft as Indian Navy has 45 such jets that operate from sea-borne aircraft carrier Admiral Gorshkov i
Russia's Sukhoi T-50 (PAK FA) fifth-generation fighter aircraft after being fitted with new engine is expected to carry out its first flight in the fourth quarter of 2017. The new engines is called the second-stage engine,
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