Citizens Jmp Has Lowered Expectations for Freshworks (NASDAQ:FRSH) Stock Price

Freshworks (NASDAQ:FRSH) had its price target lowered by analysts at Citizens Jmp from $27.00 to $16.00 in a research note issued to investors on Wednesday,Benzinga reports. The firm presently has a “market outperform” rating on the stock. Citizens Jmp’s price target points to a potential upside of 127.27% from the company’s previous close.

A number of other equities analysts have also recently issued reports on the company. Wells Fargo & Company lowered their target price on Freshworks from $13.00 to $10.00 and set an “equal weight” rating for the company in a report on Wednesday. Robert W. Baird set a $10.00 price objective on Freshworks in a report on Wednesday. Piper Sandler cut their target price on Freshworks from $12.00 to $10.00 and set a “neutral” rating on the stock in a research note on Wednesday. Citigroup reaffirmed an “outperform” rating on shares of Freshworks in a research report on Wednesday. Finally, Zacks Research downgraded shares of Freshworks from a “strong-buy” rating to a “hold” rating in a report on Monday, January 12th. Eight analysts have rated the stock with a Buy rating, eight have given a Hold rating and one has assigned a Sell rating to the stock. Based on data from MarketBeat.com, the company presently has a consensus rating of “Hold” and an average price target of $14.92.

Freshworks Price Performance

NASDAQ FRSH opened at $7.04 on Wednesday. The firm has a market cap of $1.99 billion, a P/E ratio of 11.00 and a beta of 0.89. The stock’s 50-day moving average is $11.46 and its 200-day moving average is $11.99. Freshworks has a one year low of $6.79 and a one year high of $18.17.

Freshworks (NASDAQ:FRSH) last issued its quarterly earnings data on Tuesday, February 10th. The company reported $0.14 earnings per share (EPS) for the quarter, beating the consensus estimate of $0.11 by $0.03. The business had revenue of $222.74 million during the quarter, compared to analyst estimates of $218.76 million. Freshworks had a return on equity of 4.77% and a net margin of 21.90%.Freshworks’s quarterly revenue was up 14.5% compared to the same quarter last year. During the same period in the previous year, the firm earned $0.14 EPS. Freshworks has set its Q1 2026 guidance at 0.100-0.120 EPS and its FY 2026 guidance at 0.550-0.570 EPS. Equities analysts anticipate that Freshworks will post -0.19 EPS for the current year.

Insider Buying and Selling

In other news, insider Mika Yamamoto sold 15,012 shares of the stock in a transaction that occurred on Friday, December 5th. The stock was sold at an average price of $13.00, for a total value of $195,156.00. Following the completion of the sale, the insider owned 490,350 shares of the company’s stock, valued at approximately $6,374,550. This represents a 2.97% decrease in their position. The transaction was disclosed in a filing with the SEC, which can be accessed through the SEC website. Also, CAO Philippa Lawrence sold 5,846 shares of the business’s stock in a transaction on Tuesday, December 2nd. The stock was sold at an average price of $12.06, for a total transaction of $70,502.76. Following the transaction, the chief accounting officer owned 392,711 shares in the company, valued at approximately $4,736,094.66. The trade was a 1.47% decrease in their ownership of the stock. Additional details regarding this sale are available in the official SEC disclosure. In the last quarter, insiders have sold 22,267 shares of company stock worth $282,301. Company insiders own 11.17% of the company’s stock.

Institutional Investors Weigh In On Freshworks

Several hedge funds have recently bought and sold shares of FRSH. BNP PARIBAS ASSET MANAGEMENT Holding S.A. acquired a new position in Freshworks during the second quarter worth approximately $25,000. IFP Advisors Inc boosted its stake in shares of Freshworks by 954.9% during the 4th quarter. IFP Advisors Inc now owns 2,152 shares of the company’s stock worth $26,000 after acquiring an additional 1,948 shares during the period. Rothschild Investment LLC increased its holdings in shares of Freshworks by 560.0% during the 3rd quarter. Rothschild Investment LLC now owns 2,277 shares of the company’s stock worth $27,000 after acquiring an additional 1,932 shares during the last quarter. Meeder Asset Management Inc. bought a new stake in Freshworks in the 3rd quarter valued at $27,000. Finally, SBI Securities Co. Ltd. lifted its holdings in Freshworks by 136.2% during the 3rd quarter. SBI Securities Co. Ltd. now owns 2,745 shares of the company’s stock valued at $32,000 after purchasing an additional 1,583 shares during the last quarter. 75.58% of the stock is currently owned by institutional investors and hedge funds.

Key Freshworks News

Here are the key news stories impacting Freshworks this week:

• Positive Sentiment: Q4 beat and growth targets — Freshworks reported $0.14 EPS (vs. $0.11 est.) and $222.7M revenue, +14.5% YoY, and provided FY26/Q1 EPS guidance and a plan to reach $1.3B ARR by 2028 driven by EX platform and AI initiatives. Q4 2025 Earnings Call Highlights
• Positive Sentiment: Longer-term growth narrative — management reiterated ARR and AI/employee‑experience (EX) strategy that could support durable revenue expansion if execution continues. ARR target and AI strategy
• Positive Sentiment: Analyst support remains from some firms — Needham reaffirmed a buy with a $15 PT, signalling continued conviction among parts of the sell‑side despite recent cuts. Needham rating reaffirmed
• Positive Sentiment: Unusual options flow — a near‑doubling in call volume (4,648 calls) suggests traders are placing bullish/leveraged bets, which can precede volatility or a directional reversal if fundamentals hold.
• Neutral Sentiment: Short‑interest reporting anomaly — recent feeds show short interest at “0” with NaN changes, likely a data issue rather than a true indicator of short selling pressure.
• Neutral Sentiment: Elevated trading volume and volatility — intraday volume has been well above average, reflecting heavy positioning after the print and contributing to larger price moves.
• Negative Sentiment: Multiple price‑target cuts — Citigroup/JMP, Wells Fargo and Cantor lowered targets (examples: JMP $27→$16, Wells Fargo $13→$10, Cantor $15→$12), which compresses near‑term sentiment even if ratings remain mixed. Analyst price target cuts
• Negative Sentiment: Negative headlines and analyst re‑ratings — coverage describing the stock as “nosediving” and discussion of a shifting investment thesis has likely amplified selling pressure despite the quarter’s beat. Why Freshworks stock is nosediving

Freshworks Company Profile

Freshworks, Inc is a global provider of cloud-based customer engagement software designed to help businesses streamline customer support, sales, marketing, and IT service operations. The company’s integrated suite of solutions enables organizations of all sizes to deliver seamless experiences across multiple channels, including email, chat, phone, and social media. Freshworks’ platform is built on modern, user-friendly interfaces and offers native automation, AI-powered insights, and analytics to improve efficiency and customer satisfaction.

The company’s flagship product, Freshdesk, serves as a helpdesk solution for customer support teams, while Freshservice addresses IT service management needs.