Citigroup Cuts Sprinklr (NYSE:CXM) Price Target to $7.00

Sprinklr (NYSE:CXM) had its target price decreased by Citigroup from $9.00 to $7.00 in a report published on Thursday morning,Benzinga reports. Citigroup currently has a neutral rating on the stock.

CXM has been the subject of several other reports. Cantor Fitzgerald reiterated a “neutral” rating and set a $8.00 price objective on shares of Sprinklr in a research note on Wednesday, December 3rd. Citizens Jmp reduced their target price on shares of Sprinklr from $17.00 to $11.00 and set a “market outperform” rating on the stock in a research note on Thursday. Rosenblatt Securities reaffirmed a “buy” rating and issued a $12.00 target price on shares of Sprinklr in a report on Thursday, December 4th. DA Davidson reiterated a “neutral” rating and set a $9.00 target price on shares of Sprinklr in a research report on Thursday, December 4th. Finally, Wall Street Zen downgraded shares of Sprinklr from a “buy” rating to a “hold” rating in a report on Saturday, February 28th. Two investment analysts have rated the stock with a Buy rating, four have given a Hold rating and three have assigned a Sell rating to the company. According to data from MarketBeat, the company currently has a consensus rating of “Reduce” and an average price target of $8.69.

Sprinklr Trading Down 1.1%

CXM stock opened at $5.82 on Thursday. Sprinklr has a 1-year low of $5.12 and a 1-year high of $9.43. The firm has a market cap of $1.43 billion, a P/E ratio of 64.62 and a beta of 0.78. The business’s 50 day moving average is $6.24 and its 200-day moving average is $7.19.

Sprinklr (NYSE:CXM) last issued its earnings results on Wednesday, March 11th. The company reported $0.13 earnings per share (EPS) for the quarter, topping analysts’ consensus estimates of $0.10 by $0.03. The business had revenue of $220.59 million during the quarter, compared to analysts’ expectations of $216.93 million. Sprinklr had a return on equity of 7.86% and a net margin of 2.67%.Sprinklr’s quarterly revenue was up 8.9% compared to the same quarter last year. During the same period in the prior year, the firm posted $0.10 EPS. Sprinklr has set its FY 2027 guidance at 0.470-0.480 EPS and its Q1 2027 guidance at 0.090-0.090 EPS. Sell-side analysts forecast that Sprinklr will post 0.1 EPS for the current year.

Insider Buying and Selling

In related news, CTO Amitabh Misra sold 9,099 shares of the company’s stock in a transaction dated Tuesday, December 16th. The shares were sold at an average price of $7.78, for a total transaction of $70,790.22. Following the transaction, the chief technology officer owned 584,627 shares in the company, valued at $4,548,398.06. This represents a 1.53% decrease in their position. The sale was disclosed in a filing with the Securities & Exchange Commission, which is available at the SEC website. Also, Director Ragy Thomas sold 24,952 shares of the stock in a transaction dated Tuesday, December 16th. The stock was sold at an average price of $7.78, for a total transaction of $194,126.56. Following the sale, the director directly owned 712,349 shares in the company, valued at approximately $5,542,075.22. This represents a 3.38% decrease in their position. The disclosure for this sale is available in the SEC filing. In the last quarter, insiders have sold 456,261 shares of company stock valued at $3,150,245. Insiders own 60.53% of the company’s stock.

Hedge Funds Weigh In On Sprinklr

A number of institutional investors have recently modified their holdings of CXM. PNC Financial Services Group Inc. grew its stake in shares of Sprinklr by 20.6% during the second quarter. PNC Financial Services Group Inc. now owns 7,871 shares of the company’s stock valued at $67,000 after purchasing an additional 1,347 shares during the last quarter. Aster Capital Management DIFC Ltd raised its position in Sprinklr by 148.9% in the 4th quarter. Aster Capital Management DIFC Ltd now owns 3,243 shares of the company’s stock worth $25,000 after purchasing an additional 1,940 shares during the last quarter. Cresset Asset Management LLC raised its position in Sprinklr by 7.6% in the 3rd quarter. Cresset Asset Management LLC now owns 30,736 shares of the company’s stock worth $237,000 after purchasing an additional 2,169 shares during the last quarter. Louisiana State Employees Retirement System lifted its holdings in Sprinklr by 4.1% during the 3rd quarter. Louisiana State Employees Retirement System now owns 55,800 shares of the company’s stock worth $431,000 after buying an additional 2,200 shares in the last quarter. Finally, Panagora Asset Management Inc. lifted its holdings in Sprinklr by 0.6% during the 2nd quarter. Panagora Asset Management Inc. now owns 396,513 shares of the company’s stock worth $3,354,000 after buying an additional 2,205 shares in the last quarter. 40.19% of the stock is owned by institutional investors.

Trending Headlines about Sprinklr

Here are the key news stories impacting Sprinklr this week:

• Positive Sentiment: Named a Leader in Gartner’s 2026 Magic Quadrant for Voice of the Customer Platforms — reinforces Sprinklr’s product positioning and could support sales momentum and enterprise trust. Sprinklr Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
• Positive Sentiment: Quarterly results: Sprinklr reported revenue growth (~8.9% YoY, ~ $220.6M) and an EPS beat, and media described the year as a potential “turning point” as AI-native CX solutions gain traction — supports the bull case that AI product adoption can reaccelerate growth. Sprinklr (NYSE:CXM) Shares Gap Up on Earnings Beat
• Positive Sentiment: Analyst support: Citizens JMP raised its price target to $11 and kept a “market outperform” view — a notable bullish analyst voice highlighting upside versus the current share price. Citizens Jmp price target update
• Neutral Sentiment: Valuation and recovery debate: recent writeups examine whether CXM has “fallen too far” and reassess valuation vs AI growth expectations — frames the stock as a potential value/A.I. recovery play but highlights uncertainty. Assessing Sprinklr (CXM) Valuation After Recent Share Price Weakness And AI Growth Expectations
• Neutral Sentiment: Broader commentary and analyst notes (coverage summaries and market attention) are raising awareness but offering mixed takes on growth trajectory. Sprinklr Gains Market Attention Amid NYSE Composite Index Moves
• Neutral Sentiment: Press and transcripts: the earnings-call transcript provides detail for investors to parse backlog, subscription trends and margin trajectory — useful for evaluating near-term guidance vs long-term product story. Q4 2026 Earnings Call Transcript
• Negative Sentiment: Bearish downgrade: Seeking Alpha published a detailed downgrade to Sell citing flat backlog, declining large-customer count, slowing subscription revenue growth and only modest guidance — this narrative pressures sentiment and implies risk to the growth story. Sprinklr: Flat Backlog And Low Expected Growth Are Major Red Flags (Rating Downgrade)
• Negative Sentiment: Analyst price‑target cuts: DA Davidson and Citigroup lowered targets (to $6.50 and $7.00 respectively) and moved to neutral — these downgrades reduce upside expectations and can weigh on near-term trading. Price target cuts reported

About Sprinklr

Sprinklr, Inc (NYSE: CXM) is a leading enterprise software firm specializing in customer experience management. The company offers a unified, AI-driven platform designed to help organizations engage customers across multiple digital and social channels. By consolidating marketing, advertising, research, care and engagement functions into a single SaaS solution, Sprinklr enables brands to deliver consistent and personalized experiences at scale.

Sprinklr’s platform includes modules for social media management, customer service automation, social advertising and market research, supplemented by AI and machine learning capabilities.